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May 31, 2024

Cultivating Community Culture

Category: Culture & Traditions

Author: Shay Heetland, Resident Services Director

As Resident Services Director at The Westbury Senior Living, I am the energy and engagement designer of the community. My job description specifically states I am to be a “Culture Creator.” Each day, I work to set the perfect tone for our community events and resident engagements. Providing socialization opportunities in senior living is more than just playing the beloved game of bingo. Beyond the events, essential amenities, and daily care lies the heartbeat of every community – a culture that fosters connection, purpose, and a sense of belonging. 

Each monthly calendar features events tailored to the residents’ interests, focusing on key programming elements: physical, cognitive, spiritual, sensory, and social. We always celebrate major holidays in a big way, incorporating traditions from various cultures based on our residents’ backgrounds. Unique to The Westbury and Arrow Senior Living, each month, we also celebrate several Arrow Traditions. These include focusing on Black History Month, Mom and Pop Small Business Day, Be Kind to Humankind Week, and so many more!  

Building Bonds: Uniting Residents through Shared Interests

My preferred method of contributing to The Westbury’s culture involves initially getting to know each resident personally. I actively seek to learn about their life stories, professions, travel experiences, hobbies, and more. By familiarizing myself with each resident, I can then organize events and form groups that unite individuals with similar interests and backgrounds. This approach holds significance for me because transitioning to senior living is often a new experience for older adults. Facilitating friendships and fostering new relationships eases this transition. 

In the realm of senior living, culture holds immense importance as these years are meant to be golden, stress-free, and enjoyable. 

Every senior living community has its own culture built around the engagement and interactions of the residents. I am proud to set the stage for socialization and events for my residents as we continue building and expanding our culture at The Westbury Senior Living.  

The Westbury Senior Living in Columbia, MO offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near University Hospital and Boone Hospital with convenient access to major shopping centers and attractions, including Mizzou Tigers, Columbia Mall, The Broadway Shops, MKT Nature and Fitness Trail, Finger Lake State Park, and LA Nickell Golf Course.

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