July 14, 2023
As leaders, we hold the power to inspire, uplift, and bring out the best in our team members. By fostering an environment of empowerment, we can unlock their potential, drive organizational success, and ultimately enhance the lives of the older adults we serve. As the Executive Director of The Westbury Senior Living, I want to explore what empowerment means to me, its impact on the workload, and the strategies I use to empower my team members, as well as the current threats to the senior living industry and how empowerment can be a catalyst for overcoming these challenges.
Empowerment, to me, means giving my team the support they need to be successful. Each person should have the authority and power to work autonomously, while knowing they can reach out for help and reinforcement when needed. When people feel empowered, they are willing to be accountable for their responsibilities and the workload feels lighter for the entire team, because everyone is invested in being successful.
I empower my team by letting them know how much they are appreciated, taking time to talk to them, and making sure they are educated and given the tools they need to be successful at their jobs.
The greatest threat to the senior living industry is the lack of genuine care and dedication to the senior community. A lot of people are just working for a paycheck; the heartfelt concern for our older adults has been lost along the way. Directors must lead by example and emphasize the importance of caring from the heart. Staff need to be empowered in their jobs to see how rewarding this work can be.
I started in senior living with a regional director that had faith in me, providing mentorship, because she wanted success for me. Her passion for senior living made my passion grow deeper. She taught me to lead in a kind way, to gain respect of my team. I strive to empower those around me, with the knowledge I am always here for support.
In conclusion, as a leader, empowering your team members is not just a noble goal; it is a strategic imperative. By fostering an environment of trust, autonomy, and continuous growth, you unlock the full potential of your team, reduce your own workload, and enhance the well-being of the aging adults you serve. Empowerment becomes a powerful tool to navigate the challenges faced by the senior living industry, fostering resilience, innovation, and sustainable solutions. So, let’s embrace the transformative power of empowerment and lead our teams toward a brighter future.
The Westbury Senior Living in Columbia, MO offers independent senior apartments, assisted living, and memory care with a variety of services and a range of floor plan options. Amenities include restaurant dining, 24-hour bistro, concierge service, housekeeping, events and entertainment, personal care, transportation services, and more. Centrally located near University Hospital and Boone Hospital with convenient access to major shopping centers and attractions, including Mizzou Tigers, Columbia Mall, The Broadway Shops, MKT Nature and Fitness Trail, Finger Lake State Park, and LA Nickell Golf Course.
